Have been cycling many years. Safe to say I've logged at least 100K miles
Bought a pair of Knickers and enjoyed them
These bibs came and the fit just wasn't right. Started to be very uncomfortable after 20 miles. Pad bunched, elastic seemed weak. Second ride same thing
Over the years I've ridden hundreds of brands of clothing. When something isn't right I know directly
Sent an email with the hope that I simply got a goofy pair and wanted they would replace it.
Touch of back and forth concluded with we can't replace but we can give you a 25% discount code on a new pair.
So buy a new pair and hope you don't have to throw it in the garbage too?
Have been in charge of clothing orders for the team for years. I understand if Pactimo prints a jersey you better make damn sure it's the size you want. Even if you flub with Pactimo they're still better than a measly 25%.
There's lots of online cycling clothing outlets to choose from, maybe skip this one.