We ship via USPS Priority, USPS First Class, and UPS Ground to the United States. Most orders are shipped the same or the next day. Occasionally we’ll have a delay due to work load so we can’t guarantee. If you are trying to get your order in hand for a specific event let us know and we’ll do our best to get it out quickly. Shipping is from our headquarters in Roanoke, VA.
International shipping is carried out by our freight forwarder Passport. They are better at answering questions about international shipping than we are and can be reached with the chat feature on your tracking page or at firstname.lastname@example.org
INTERNATIONAL ORDERS: NOTE THAT WE CAN'T PROCESS EXCHANGES FOR INTERNATIONAL ORDERS, ONLY RETURNS.