We ship via USPS Priority Mail to the United States. Most orders are shipped the same or the next day. Occasionally we’ll have a delay due to work load so we can’t guarantee. If you are trying to get your order in hand for a specific event let us know and we’ll do our best to get it out. Shipping is from our headquarters in Roanoke, VA.
International shipping is carried out by our freight forwarder Passport. They are better at answering questions about international shipping than we are and can be reached with the chat feature on your tracking page or at firstname.lastname@example.org
NOTE - WE HAVE REINSTATED INTERNATIONAL SHIPPING. COVID-19 DELAYS SEEM TO BE GETTING BETTER BUT EXPECT IT TO TAKE LONGER THAN BEFORE COVID. WE CANNOT TRACK OR CALL THE POST OFFICE IF YOU ORDER IS DELAYED. WE ALSO CANNOT CANCEL OR RESHIP ORDERS DUE TO DELAYS OUTSIDE OF THE USA.
INTERNATIONAL ORDERS: NOTE THAT WE CAN'T PROCESS EXCHANGES FOR INTERNATIONAL ORDERS, ONLY RETURNS.